For general enquiries or commercial enquiries about ordering multiple beds for your pilates studio or business, submit the contact form here.
If you'd prefer, you are welcome to email our team at sales@pilatesdirect.com.au or call 02 7204 6900. Our team of pilates professionals would love to help!
FAQs
How long does shipping take?
Provided your goods are in stock at the time of purchase your goods will be dispatched within 2-3 business days of placing your order. The delivery times may vary depending on where your order is being shipped to.
Times may be longer for people who live in TAS, WA and NT and in most cases delivery times to these states may take 4 to 7 business days to arrive once dispatched.
To see more on Shipping & Delivery, please see our T&C's page.
How much does shipping cost?
Pilates Direct offers FREE Shipping for items over $1,000 to freight depots in Metro Areas. You will just be required to collect your order from a nearby freight depot. Regional and Rural Shipping Charges may apply.
Pilates Direct also offers shipping to residential addresses via a curb side tailgate delivery. Additional costs apply, please contact our store on 02 7204 6900 for more information.
Additional charges may apply for customers located in WA, NT and TAS for shipping their goods to a depot for collection.
To see more on Shipping & Delivery, please see our T&C's page.
Store Phone: (02) 7204 6900
What is the Pilates Direct warranty?
Pilates Direct offers warranties and aftercare for its products.
Please view our full T&C's here.
Does Pilates Direct offer commercial purchases?
Yes we do! Check out our commercial portal here!