About Pilates Reformer Machines

What is a Pilates reformer machine?

A Pilates reformer is a piece of exercise equipment used for performing Pilates exercises.

It consists of a carriage that slides back and forth on a frame, with a system of springs and pulleys that provide resistance.

The reformer also has a footbar, handles, and straps that can be used to perform various exercises.

It is designed to help improve strength, flexibility, and balance, and is often used in physical therapy and rehabilitation settings.

How do I use a Pilates reformer machine?

Pilates reformer machines are typically used in conjunction with a trained Pilates instructor, who can guide you through proper form and technique.

If you are new to Pilates, it is recommended that you start with a beginner class or private session to learn the basics.

As you become more comfortable with the reformer, you can gradually increase the difficulty of your workouts by adjusting the resistance levels or adding more challenging exercises.

Are Pilates reformer machines suitable for all fitness levels?

Pilates reformer machines can be used by people of all fitness levels, as the resistance levels can be adjusted to suit your individual needs.

Beginners may start with lower resistance levels and shorter workouts, while more advanced practitioners can increase the resistance and duration of their workouts as needed.

How much space do Pilates reformer machines take up?

Pilates reformer machines vary in size, but most models are around 240cm in length and between 60-70cm wide 2-. Some reformers also have folding options or can be disassembled for easier storage.

It is recommended to measure the space you have available and compare it to the dimensions of the reformer you are interested in purchasing to ensure it will fit comfortably in your home or studio.

How often should I use a Pilates reformer machine?

The frequency of your Pilates reformer workouts will depend on your individual fitness goals and schedule. Some people may choose to use the reformer every day, while others may prefer to do Pilates a few times per week.

It is generally recommended to start with 2-3 Pilates sessions per week and gradually increase the frequency as your fitness level improves. It is also important to listen to your body and take breaks as needed to prevent overexertion or injury.

What should I look for in a Pilates Reformer machine?

When shopping for the best Pilates reformer machine in Australia, there are several key factors to consider:

  • Quality and durability: Look for a reformer that is made with high-quality materials and is built to last.
  • Resistance levels: Choose a reformer that offers a range of resistance levels, so you can gradually increase the difficulty of your workouts as you progress.
  • Comfort and ease of use: Look for a reformer with a smooth-gliding carriage, comfortable handles and straps, and easy-to-use adjustments.
  • Size and storage: Consider the size of the reformer and whether it will fit comfortably in your home or studio. Some reformers have folding options or can be disassembled for easier storage.
  • Additional features: Some reformers may come with additional features such as a built-in DVD player or online workout guides. Decide which features are important to you and choose a reformer that meets your needs.
  • Price: Determine your budget and look for a reformer that offers a good balance of quality and value.

Shipping & Delivery

How much is shipping?

Pilates Direct offers FREE Shipping to freight depots for items over $1,000. You will just be required to collect your order from a nearby freight depot. Simply select the PICK UP option at checkout and choose your nearest freight depot from the list. If you are having trouble finding a depot that is within a reasonable distance, please contact our store on 02 7204 6900.

Additional charges may apply for customers located in WA, NT and TAS for shipping their goods to a depot for collection.

If you're wanting your order shipped direct to your residential or business address, the price will be automatically calculated at checkout.

To see more on Shipping & Delivery, please see our T&C's page.

Store Phone: (02) 7204 6900

How long does delivery take?

Provided your goods are in stock at the time of purchase your goods will be dispatched within 1-2 business days of placing your order. The delivery times may vary depending on the state you live in and how close to the capital cities you live.

In most cases you will receive your goods in 2 to 3 business days if you're located in NSW, ACT, VIC or QLD

Times may be longer for people who live in TAS, WA and NT and in most cases delivery times to these states may take 4 to 7 business days to arrive once dispatched. 

Products must be paid for in full before being delivered and freight payments must also be paid in full before the product will be dispatched.

Please note that the estimated times above are only quoted as a guide and Pilates Direct accepts no responsibility if these times are inaccurate due to third party freight carrier delays or weather events.  

With most carriers we are able to track your order through your consignment note number. Give the store a call if you are concerned about your delivery time.

Can I deliver to a PO Box?

YOU MUST SUPPLY A PHYSICAL ADDRESS as we cannot deliver to a PO box.

Do I need to sign for my delivery?

Picking Up From Depot: Please ensure you bring a copy of your invoice when collecting your item from the depot.

Shipping to your residential / business address: For larger deliveries of bulky items, please ensure you keep an eye on your tracking details to get an indication of when it will be arriving. The delivery will be a curbside drop off via a tailgate delivery - please ensure you have someone to assist with carrying heavy items into your home.

What if I cannot meet the driver for my delivery?

In the event that you are not available to meet the driver at the agreed time a rebooking fee will be charged to your account. You will need to contact customer service to arrange a new time and pay the fee. Normal delivery fees and charges apply.

Can I collect from a depot?

When purchasing a large product that arrives in a crate (Reformers, Wunda chairs, cadillac tables, trapeze reformers), we can ship your order directly to your closest freighting companies depot (ie. TNT, TOLL, BORDER EXPRESS). This is FREE and can potentially save you hundreds of dollars in shipping costs and all you have to do is collect it yourself with a utility vehicle, van or trailer. 

Get in contact with our store to see how much money we can save you!

Store Phone: (02) 7204 6900

To see more on Shipping & Delivery, please see our T&C's page.

Returns & Refunds

Does Pilates Direct offer returns?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You will also be required to pay the return shipping cost.

To start a return, you can contact us at admin@pilatesdirect.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Do you offer refunds?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at sales@pilatesdirect.com.au