For general enquiries or commercial enquiries about ordering multiple beds for your pilates studio or business, submit the contact form here.
If you'd prefer, you are welcome to email our team at sales@pilatesdirect.com.au or call 02 7204 6900. Our team of pilates professionals would love to help!
FAQs
How long does shipping take?
Provided your goods are in stock at the time of purchase your goods will be dispatched within 1-2 business days of placing your order. The delivery times may vary depending on the state you live in and how close to the capital cities you live.
In most cases you will receive your goods in 2 to 3 business days if you're located in NSW, ACT, VIC or QLD
Times may be longer for people who live in TAS, WA and NT and in most cases delivery times to these states may take 4 to 7 business days to arrive once dispatched.
To see more on Shipping & Delivery, please see our T&C's page.
How much does shipping cost?
Pilates Direct offers FREE Shipping to freight depots for items over $1,000. You will just be required to collect your order from a nearby freight depot. Simply select the PICK UP option at checkout and choose your nearest freight depot from the list. If you are having trouble finding a depot that is within a reasonable distance, please contact our store on 02 7204 6900.
Additional charges may apply for customers located in WA, NT and TAS for shipping their goods to a depot for collection.
If you're wanting your order shipped direct to your residential or business address, the price will be automatically calculated at checkout.
To see more on Shipping & Delivery, please see our T&C's page.
Store Phone: (02) 7204 6900
What is the Pilates Direct warranty?
Pilates Direct offers warranties and aftercare for its products.
Please view our full T&C's here.
Does Pilates Direct offer commercial purchases?
Yes we do! Check out our commercial portal here!