Reformer Bed Delivery Australia Wide
We're Australian owned and operated, and we deliver premium home and commercial reformers to every state. Pick the option that suits your address below, or ask us and we'll point you to the right one.
How reformer delivery works across Australia
Three ways your reformer gets to you
We deliver Australia wide, and there are three routes depending on where you live. Sydney, Newcastle and Wollongong buyers get complimentary delivery and installation. Elsewhere, you can choose complimentary shipping to a freight depot (metro NSW, VIC, SA and QLD) or a $150 flat rate straight to a residential or business address.
You pick your route at checkout, and the full cost breakdown by location follows in the next section.
What to expect on timing
Allow an estimated 3-4 weeks for delivery Australia wide, or collect from our Castle Hill showroom. Our second-hand reformers are fully serviced and carry a 1 month warranty.
A reformer is a big, heavy item, so we treat delivery as part of the product. Knowing your route and your space before it ships makes arrival day far smoother.
Pilates Direct Team, Pilates Reformer & Equipment Specialists
Why we handle delivery ourselves
As an Australian owned and operated supplier, we plan each delivery around the machine, the carrier and your address. Personalised installation is offered in the Greater Sydney Region. Outside it, contact us and we will work through the options with you.
Delivery options and costs by location
What you pay depends on where you live and how you'd like your reformer to arrive. Here is how it works across the country, with full details on our shipping and delivery page.
- Sydney, Newcastle and Wollongong: complimentary delivery and installation. Trapeze and Cadillac models may attract extra delivery and installation charges because of their size.
- Metro NSW, VIC, SA and QLD: complimentary shipping to a freight depot, where you collect the crate.
- Direct to your address: a $150 flat rate to a residential or business address, with curb side drop-off from the truck tailgate.
- WA, NT and TAS: depot shipping carries additional charges, and you collect from the nearest freight depot.
- Regional and rural areas: extra shipping costs apply to both depot and address delivery.
- Free shipping promotion: applies to items over $700, excluding certain branded reformers and equipment. It is limited to one reformer per customer, and rural addresses may incur additional charges.
What to expect when your reformer arrives
How the delivery works on the day
Your reformer arrives in a wooden crate, brought by truck and unloaded at the curb using the tailgate. We can't authorise freight to leave it at the door, so someone needs to be there to sign for it, and an adult over 18 is best.
Moving the crate inside is up to you, and it can take two strong, capable people to accept it and handle it without injury.
Planning where it will go
Measure before delivery day. The Motion Pilates folding reformer is about 235cm long and 58cm wide, folds down to 158cm and weighs approx. 60kg fully assembled. Those figures help you check hallways, doorways and a clear floor space.
Allow room to move around the reformer with ease, and remember that proper form and qualified instruction matter when you start using any foldable reformer.
Save money by collecting from a freight depot
If you have a ute, van or trailer, you can have your reformer sent to a local freight depot and collect it yourself, which can save hundreds of dollars compared with direct delivery. Large crated items like reformers, Wunda chairs and Cadillac tables can go to carriers such as TNT, Toll and Border Express.
Depots hold goods for only 5 days before returning them to sender, so hurry to arrange collection. Changing the delivery address after dispatch attracts a re-booking fee, so check your details at checkout. Crates are heavy, so bring a second person and follow safe lifting practice.
Reformer delivery questions we get asked
What happens if I miss my delivery?
A missed delivery means the goods go to the freight depot, and you collect them at your own cost. Depots hold goods for only 5 days before returning them to us. Large items need a signature, ideally from someone over 18, and there is no authority to leave goods at the door.
Who pays for redelivery or an address change?
Redelivery is at your cost. If you change the delivery address after dispatch, a re-booking fee applies, so please check your details at checkout.
Do trapeze and Cadillac models cost more to deliver?
They may. Trapeze and Cadillac models are larger and take longer to install, so additional delivery and installation charges can apply, even in our free delivery areas of Sydney, Newcastle and Wollongong.
Can the packages be delivered to my home?
Not by curb side delivery. The Studio Reformer Package and Half Trapeze Reformer Package are too large for residential freight, but they can ship to a metro or regional depot. A contractor can deliver to a residence at extra cost.
Is there a warranty on second-hand reformers?
Yes. Our second-hand reformers are fully serviced and carry a 1 month warranty, and they ship Australia wide on the same 3-4 week estimate as new stock.
Do you install reformers outside Greater Sydney?
Personalised delivery and installation is offered only in the Greater Sydney Region. If you are elsewhere, contact the store and we will talk through your options.
Not sure which delivery option suits you?
Send us your postcode and we'll recommend the best route for your reformer. Prefer to collect? Our Castle Hill showroom is ready for pickup.